Privacy policy

Welcome to the PayX Connect privacy policy page and thank you for visiting our website.

On this page, PayX Connect informs you how it processes your personal data and for what purposes it processes it.

The legal basis for the processing of your personal data is set out in the relevant provisions of the Personal Data Protection Act. By providing the services you use, PayX Connect is legally responsible to ensure that your personal information is processed in accordance with the law and our fundamental privacy principles.

Minors are not allowed to visit our website.

What personal information do we collect?

During your visit to our website, we will collect personal data, which is any information related to the identification (name, email address, IP address of your computer).

Why do we process personal information?

The processing of personal information is necessary to fulfill contractual obligations or other agreements with you, to comply with our legal obligations or the needs of our legitimate interest, which we pursue, bearing in mind that these interests are not contrary to your interests or fundamental rights and freedoms. In addition, processing may be based on your consent that you have explicitly given us.

How do we collect personal information?

PayX Connect will collect personal data when you use any of our services and when it is in a position to be the processor of personal data from your database, i.e. when fulfilling contractual obligations.

How do we protect personal information?

Through training, PayX Connect employees were introduced to the Personal Data Protection Act, especially persons employed in processing to keep data confidential.

Employees who perform data processing activities have signedConfidentiality Agreements.

During data processing, a data protection person is appointed in accordance with the applicable law who has the possibility to access and update the data.

Also, physical protection of access to data servers is provided (rooms are always closed-locked with limited access).

Technical protection is reflected in access to servers only from the local network with adequate authentication.

Who can access your personal information?

We restrict the disclosure of your information to others, but we must disclose your information in certain cases and generally to the following recipients:

  • Third parties that we have hired to provide the services for which we have committed ourselves in a mutually concluded contract.
  • Appropriate public agencies and authorities, if required by law or legitimate business interest.

Who do we share your personal information with?

Your personal information is confidential and that is how we treat it. We will not sell, rent, trade, or lease your information to others. Without your permission, we will not use or share personal information in ways unrelated to those we described at the time you provided us with your data. If we hire service providers, we will allow them to process personal data only to the extent necessary to provide the service specified in the mutually concluded contracts for the provision of our services. We also require hired service providers to maintain the confidentiality of information and are prohibited from using the data for any other purpose.

What are your rights over personal information?

If you share information with us, you have the right to request the knowledge about exactly what information we have about you, to request changes or to request that your data be deleted. This can be done by contacting us by sending an email to

Your rights regarding personal information may include:

  • The right to be fully informed about what data we collect, why we collect it and whether we intend to transmit it;
  • The right to access data and correct errors;
  • Right of deletion;
  • Right to notice;
  • The right to restrict the use of personal data;
  • The right to object to certain types of processing;
  • The right to lodge a complaint with the appropriate supervisory authority.

How long do we keep your personal information?

We will retain your personal information for as long as necessary to provide the services you have requested and to manage the business relationship you have with us. 


Your personal data will be deleted when the service is provided and when it is no longer reasonably necessary for permitted purposes or if you withdraw your consent (if applicable), and we are not legally required or otherwise not allowed to keep such data.


Cookie policy


Cookies are files that will be placed on your device when you visit our website. Their purpose is to improve the functioning of the website on your device, as well as to analyze the use of our site and to personalize the content and ads, in order to provide specific technical characteristics and a positive user experience.


Due to changes in the law, all websites like ours must obtain your consent to set cookies. If you agree to our privacy policy, you agree to our cookie policy.


When you visit, the PayX Connect website will ask for your consent to use cookies through the window at the bottom of the page. You can turn off cookies that are not necessary at any time, so they will not be stored on the user's devices.


If you disable the setting of cookies, you may not be able to use certain functionalities on the PayX Connect website.


You can find out more about cookies at the following links: i


Privacy policy changes

We may from time to time change the information regarding our privacy policy, if this is necessary in order to comply with the applicable law on personal data protection. Therefore, you can check the changes by visiting this page from time to time. Any changes will be applied from the date of publication on our website.

If you have any questions, please contact us at: