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Companies are faced with the need to establish long-term relationships with their clients, and the need to connect with them on a more personal level has become inevitable.
Answering calls, tracking and answering via email or chat, as well as quickly resolving user problems can be a very daunting task.
We are a new company with employees who have many years of experience in creating an outstanding user experience.
PayX Connect is a company that arose from the need to provide customers with business support through the contact center service in order to better connect with end users.
Market trends require all companies to connect with their customers at multiple levels and ways
We offer:
- The unique solution includes video identification software as well as trained agents.
- Complete service of the standard contact center.
- Communication services through various digital channels.
Now is the right time to:
- Show your clients that you care about them.
- Offer something new.
- Among the first on the market, to give your clients the opportunity to perform most transactions or activities from the comfort of their home or office.
Razmotrite stalnu podršku iskusnih eksperata koji će vam pomoći da odgovorite na sve promene koje se dešavaju na vašem tržištu.
Market trends require all companies to connect with their customers at multiple levels and ways
We offer:
- The unique solution includes video identification software as well as trained agents.
- Complete service of the standard contact center.
- Communication services through various digital channels.
Now is the right time to:
- Show your clients that you care about them.
- Offer something new.
- Among the first on the market, to give your clients the opportunity to perform most transactions or activities from the comfort of their home or office.
Consider the ongoing support of experienced experts to help you respond to any changes occurring in your market.
PayX Connect can support you through our services:
- Client authentication and authorization via video contact center
- Customer support
- Capacity expansion in peak hours on request
- IVR
- Telesales and Telemarketing
- Surveying and market research
- Receipt, processing and tracking of orders
- Collection of receivables
- Instagram, Facebook, Viber, WhatsApp, email, chat, etc.
- Help desk
- Updating data in user databases
- Receipt, processing and tracking of orders
Key benefits
of our services
Cooperation with PayX Connect is an investment in successful communication with your customers
- Connect with your customers
- Be available to your customers 24/7/365
- Get to know your customers
- Explore the needs of your customers
- Adapt to their needs
Key benefits of our services
Cooperation with PayX Connect is an investment in successful communication with your customers
- Connect with your customers
- Be available to your customers 24/7/365
- Get to know your customers
- Explore the needs of your customers
- Adapt to their needs
Feel free to present
your needs and express your wishes to us.
1
We will have
a meeting
to define
which solution
is best for you.
2
After that,
we will submit our
proposal and offer.
3
When you accept our
offer, we will put
together a team
that will be dedicated
to the realization of a
solution that is tailored
to you and your needs.
4
When the project
starts you will have
a fully trained team
that will act as if it is
part of your company.
5
You and your
clients will have
someone to take
care of your needs.
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